• IIP Silver with Gold Streaks

    IIP Silver with Gold Streaks

    Communicating and living the values of the organisation, a strong performance culture and encouraging innovation and improvement are just some of the findings leading to the achievement of silver under new IIP standards.

    IIP Silver with Gold Streaks

    IIP Silver with Gold Streaks

    Communicating and living the values of the organisation, a strong performance culture and encouraging innovation and improvement are just some of the findings leading to the achievement of silver under new IIP standards.

    Wednesday, 19 September 2018

    Three Cs IIP review took place over three days in June 2018, and Matthew Filbee, our assessor interviewed 23 members of staff as part of the review as well as the Chair of Three Cs board.  He also visited the Mulberry Centre, Hermit Road and Dunton Road.

    The outcome of our review was that Three Cs has been recognised as silver, but a very strong silver and well on the way to gold.  At the Celebrating Success party at the Maritime Museum Jo coined a new IIP category of silver with streaks of gold, which describes us well, although I do not think we can add that to our plaque!

    The IIP Practitioner said that line management is a key strength at Three Cs, and that we are a genuinely values based organisation. He was impressed by the dedication, professionalism and commitment shown by staff.  Our strengths were in communicating and living the values of the organisation, motivating staff to perform well, a strong performance management culture, recognising and rewarding people, encouraging innovation and creating a culture of continuous improvement. He was also impressed with Project 17 as an approach to continuous improvement and the way this supporting us to review systems and implement change. 

    There were a few areas for improvement that were identified in the review.  Although staff were positive about leaders at Three Cs, there was also feedback about not always feeling that they are listened to and that EMT is remote, and staff wanting greater EMT visibility (although there was also comments about this having improved recently).
     
    Some staff felt that there are not many development opportunities, and that Three Cs could be better at using their skills, particularly if they are funding their own learning eg, postgraduate studies.

    Feedback suggested that Three Cs could do more to support staff to develop and make the Support Worker role more interesting.

    Plans for the future

    • Over the last 12 months EMT have been more present in services.  Last year we did a series of short workshop style events at team meetings with the intention of developing and improving how teams work together.  This year we have been going to teams to talk in more detail about the outcomes of the staff survey and to support staff to see the link between strategy, annual plans, service plans and their individual objectives.  We will also be doing a number of “strategy roadshows” where all staff will have the opportunity to feed into our new 3 year strategy.

    • We will be starting a Support Worker forum in the autumn with the intention of improving the communication between this group of staff and EMT.  We thought about a more formalised staff forum with elected representation, but felt this may not serve the purpose of improving communication and giving staff opportunities to meet with EMT and to feedback and feed into organisational plans. 

    • We had already recognised the frustration for Support Workers who want to progress and develop skills that would prepare them for management, and the lack of opportunity.  We have identified a Level 5 Leadership qualification that focuses on the advanced practitioner route, which would be suitable for Support Workers wishing to take more of a lead.   We have identified a group of 6 Support Workers who will begin this programme in September.  This will give staff opportunities to develop, and as the qualification has units in active support and positive behaviour support, this will also support organisational plans to embed both approaches.

    • We have reviewed our reward and recognition scheme categories.  We have a number of categories that people can be nominated for, but we have had feedback that sometimes it is not possible to fit the reason form nominating someone into these.  We have opened this up by adding a category for general nomination, and will be trying this in the next round of the Reward and Recognition Scheme in September. 

    • We are introducing an internal trainers forum, which will give staff that deliver training or want to deliver training the opportunity to meet together quarterly, and look at their skill development. 

    • Project 17 has been used to review the health and emergency systems, keyworking reports and some finance systems.  We have plans to use this approach to review some HR systems and processes.

  • Speak-Easy Autumn 2018

    Our next Speak-Easy event is on Saturday 13th October 2018, 12pm at Three Cs office in Deptford.

    Speak-Easy Autumn 2018

    Our next Speak-Easy event is on Saturday 13th October 2018, 12pm at Three Cs office in Deptford.

    Tuesday, 18 September 2018

    We think families and friends are really important. Working together, we can make sure everyone Three Cs supports is happy, healthy and safe.

    Our Speak-Easy provides an opportunity to meet Three Cs Trustees, Chief Executive and senior managers, as well as other families and friends. Find out what is going on and share your views over a spot of lunch.

    We really value your opinions.

    Please RSVP to Anna Snowling by Friday 28th September 2018 so we can make sure there is plenty to eat and drink for everybody.

    Anna Snowling, Executive Assistant
    Three Cs
    T: 020 8269 4340
    E: anna.snowling@threecs.co.uk

  • Celebrating Success 2018 at the National Maritime Museum

    “Inclusion means that beautiful public spaces belong to all of us, especially to the disabled people who contribute to and are supported by Three Cs” CEO Jo Clare.

    Celebrating Success 2018 at the National Maritime Museum

    “Inclusion means that beautiful public spaces belong to all of us, especially to the disabled people who contribute to and are supported by Three Cs” CEO Jo Clare.

    Thursday, 28 June 2018

    On the evening of June 28th 2018, and while most of the country was watching England versus Belgium in the World cup, over 350 guests of Three Cs arrived in style at the National Maritime Museum to mark the 25th anniversary of the charity with an epic party called Celebrating Success 2018. Arriving at this iconic venue in style, some in stretch limousines, people with learning disabilities, autism and/or mental health challenges put on the Ritz, glitz and glamour and, for the evening, took over the whole of this UNESCO World Heritage Site, the largest museum of its kind in the world. 

    After Pimms on the lower deck, a welcome address by Chair Anusha Everson followed by dinner seated on the Great Map on the upper deck, guests were treated to an awards ceremony, to a performance by singer Lizzie Emeh, and dancing till late. Over 30 VIPs were recognised for making contributions to their own lives or the lives of others, for volunteering, for providing Gr8Support and for Speaking Out.  

    Chair, Anusha Everson, acknowledged the importance of giving something back and the huge contribution made by general volunteers, trustees and fundraisers at Three Cs. Gary Bourlet, original founder of People First and co-founder of LDE, introduced and presented awards for Independence and Community, saying how important it was that a new generation of self-advocates seized opportunities to speak out on TV and in the media in the same way that he had. Sally Warren, MD of Paradigm, introduced and presented the Gr8 Support awards to staff, emphasising the importance of the eight characteristics of great support – Adventurous, Friendly, Encouraging, Supportive of my loving, Connecting, Advocating, Respectful, Resourceful – because they are based on what 350 people with learning disabilities and their families said were most important.

    Thanking SELTCP Transforming Care Forum for their efforts to transform services for people with autism, learning disabilities and mental health challenges, as well as family members who speak out at regular Speak Easy events, CEO Jo Clare said she was very proud of the achievements of the disabled people supported by Three Cs and the staff who support them. She acknowledged the support and partnership of Trustees, thanked her top team for helping lead, shape and improve an organisation we can all be proud of and thanked guests for giving generously of their applause in celebrating Three Cs success.

  • Speak-Easy Summer 2018

    Our next Speak-Easy event is on Saturday 21 July 2018, 12pm at Three Cs office in Deptford.

    Speak-Easy Summer 2018

    Our next Speak-Easy event is on Saturday 21 July 2018, 12pm at Three Cs office in Deptford.

    Thursday, 31 May 2018

    We think families and friends are really important. Working together, we can make sure everyone Three Cs supports is happy, healthy and safe.

    Our Speak-Easy provides an opportunity to meet Three Cs Trustees, Chief Executive and senior managers, as well as other families and friends. Find out what is going on and share your views over a spot of lunch.

    We really value your opinions.

    Please RSVP to Anna Snowling by Friday 13 May 2018 so we can make sure there is plenty to eat and drink for everybody.

    Anna Snowling, Executive Assistant
    Three Cs
    T: 020 8269 4340
    E: anna.snowling@threecs.co.uk

  • Jeev and the run up to Edinburgh

    Inspired by the positive difference that Three Cs makes to people’s lives, our very own Trustee, Divyajeevan Sahoo (Jeev), is running the Edinburgh Marathon on 27th May 2018. He is hoping to raise £1000 for Three Seeds, a new employment, enterprise and empowerment project in partnership with Café van Gogh. On subjects as diverse as mind chatter, emergency services and foam rollers, Jo caught up with Jeev to find out how his training is going.

    Jeev and the run up to Edinburgh

    Inspired by the positive difference that Three Cs makes to people’s lives, our very own Trustee, Divyajeevan Sahoo (Jeev), is running the Edinburgh Marathon on 27th May 2018. He is hoping to raise £1000 for Three Seeds, a new employment, enterprise and empowerment project in partnership with Café van Gogh. On subjects as diverse as mind chatter, emergency services and foam rollers, Jo caught up with Jeev to find out how his training is going.

    Tuesday, 24 April 2018

    Jeev has been running for nine years and  is pretty fit, having already run two half marathons  However, he is no stranger to a bit of drama in training, including a pickup and drop off by police when stranded near the M4 and, more recently, first aid and a trip home in an ambulance. If those incidents taught Jeev great respect for emergency services, three minor injuries in the run up to his first full marathon have taught Jeev to pace his progress, the enforced rests allowing him to bounce back with better form and speed. He now observes “It is not that I run to relax better but that I relax to run better”.  Keeping the mind chatter at bay has also really helped Jeev run faster and easier.

    When asked what will be the first thing he does on finishing the 26.2 mile course Jeev said “The first thing is to mentally thank life, friends, Three Cs. That drives this run Jo”. Along with the pints, Jeev also plans a self-massage of leg muscles with foam roller.  He will need this to gear up to a week-long visit of Edinburgh and surrounds with family planned after the run – time to take in the famous icons and sights which, hopefully, will have flown by during the UK’s second largest marathon.

    On behalf of Three Cs, Jo wishes Jeev good luck and no more brushes with emergency services in the run up to the Edinburgh marathon.  If you would like to sponsor Jeev, go to Jeev’s Justgiving page Jeev at Three Cs.

  • Speak-Easy Spring 2018

    Our next Speak-Easy event is on Saturday 28 April 2018, 12pm at Three Cs office in Deptford.

    Speak-Easy Spring 2018

    Our next Speak-Easy event is on Saturday 28 April 2018, 12pm at Three Cs office in Deptford.

    Tuesday, 03 April 2018

    We think families and friends are really important. Working together, we can make sure everyone Three Cs supports is happy, healthy and safe.

    Our Speak-Easy provides an opportunity to meet Three Cs Trustees, the Chief Executive and senior managers, as well as other families and friends. Find out what is going on and share your views over a spot of lunch.

    We really value your opinions.

    Please RSVP to Anna Snowling by Friday 20 April 2018 so we can make sure there is plenty to eat and drink for everybody.

    Anna Snowling, Executive Assistant
    Three Cs
    T: 020 8269 4340
    E: anna.snowling@threecs.co.uk

  • Three Cs Supporting Transforming Care in South East of London

    The National Transforming Care programme came about following the scandal at Winterbourne View in 2011.

    Three Cs Supporting Transforming Care in South East of London

    The National Transforming Care programme came about following the scandal at Winterbourne View in 2011.

    Friday, 28 July 2017

    The National Transforming Care programme came about following the scandal at Winterbourne View in 2011. The government and the NHS made a pledge to commit to a programme for change to “transform health and care services and improve the quality of the care offered to children, young people and adults with learning disabilities or autism who have mental health conditions or behaviour that challenges.” The aim of the programme is to ensure better care outcomes for these people. 

    At a local level the Transforming Care Programme is looking to deliver three programme outcomes:

    1. Reduce reliance on inpatient services (closing hospital services and strengthening support in the community)
    2. Improve quality of life for people in inpatient and community settings
    3. Improve quality of care people in inpatient and community settings 

    In April 2017, Three Cs were delighted to hear that we had been awarded a new two year contract to support the work of the South East London Transforming Care Partnership (SELTCP). We are really excited to be involved with this work which means we will be supporting more people to have a voice and help shape future service delivery across the six SELTCP Boroughs, Lewisham, Greenwich, Lambeth, Southwark, Bexley and Bromley. 

    We will be working with people with lived experience of services, provided by the NHS or Social Care for children, young people and adults with learning disabilities or autism who have mental health conditions or behaviour that challenges. This work recognises the expertise of those people who use these services and gives them real opportunities to create person-centred support.

    Smriti Singh, Programme Director South East London Transforming Care Partnership says, “We're really pleased that Three Cs is working with the South East London Transforming Care Partnership on our programme. Three Cs sent through a really well thought our proposal, understand the agenda and are well connected in South East London, so we're looking forward to working together”

    Edith Scott, is leading on the work at Three Cs with the support of of a new Development Worker. 

    Edith says, “The work we are doing with the SELTCP partnership is wide-ranging and varied which makes it an exciting challenge. The aim of this work is to get as much experienced based information as possible on what current services look like so that we can influence how services are commissioned in the future. We want to improve quality where we can but also keep the things that work.”

    “We have started facilitating a family/carer led bi-monthly forum which directly feeds back to the SELTCP Board. We are now looking to expand by recruiting new members. Soon we will start work interviewing people in Assessment and Treatment units and/or Mental Health Hospitals and in-patient services including community support services to get their views on what is and is not working. This will also include partnership working with Respond on this contract too which we are looking forward to”

    We will provide updates on this work later in the year.

    If you are interested in finding out more about the SELTCP forum or would like to apply to be a forum member then please contact Edith Scott, SELTCP lead at Three Cs:

    E-mail: SELTCPforum@threecs.co.uk

    Phone: 0208 269 4340

    The closing date for expressing your interest is 1st September 2017.